Privacy Policy

This Privacy Policy outlines how we collect, utilize, disclose, and protect your data. We kindly request you to carefully review this policy to comprehend the measures we undertake to safeguard your information.


This Privacy Policy applies to all individuals accessing, using, or purchasing any products or services, collectively referred to as “Services,” through our mobile applications, website (, mobile sites, online channels, or any other interactions and communications with Smart Cricket  or its agents or affiliates, collectively referred to as the “Platform.” This Privacy Policy is applicable to all users of the Services across all Platforms.

By using the Services provided by Smartcric and accessing them through any Platform, you explicitly consent to the collection, maintenance, utilization, processing, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, the Terms of Use, or any other policies published by the Company on any Platform, please refrain from using the Services and refrain from providing any information.


Smartcric is dedicated to preserving the privacy of users and members accessing its Services on the Platform and the data provided by them. Whether you are a current user, former user, or simply a visitor to our Platforms, we hold your privacy in high regard and are unwaveringly committed to protecting your right to privacy and the security of your personal and other information. We strongly encourage all users and visitors to our Platform to read this Privacy Policy comprehensively to gain an understanding of the types of information we collect and how we employ this data.

Collection of Information

To provide our Services effectively, Smartcric may collect information from various sources. This includes voluntary submission of information by you to access or use the Services, requests initiated by you through the Services, and communication with third parties.

Please note that the minimum age for registering for our Services is either the age of contractual consent as per applicable law or 18 years, whichever is lower. Our Services are not directed at or intended for individuals under the age of 13. We do not knowingly collect information from anyone under the age of 13. If you are below the age of 13, please cease using our Services and contact us at …………….. If you are aware of a user under the age of 13 using our Services, please contact us at ………….. .

Types of Information Collected by the Company

Personally Identifiable Information (PII)

PII, as defined in information security and privacy laws, is information that can individually or in conjunction with other data, identify, contact, or locate a single person. PII includes but is not limited to, name, email address, gender, date of birth, postal address, phone number, profile picture, family details, and other details shared via the Platform, application forms, email, or other media. Any information exchanged through written communication, email responses, feedback, or participation in discussions is handled confidentially and exclusively for the Company’s use.

Smartcric may also collect specific information when you access our Services through our Platform. For instance, you may be asked to provide personal details such as height, weight, and gender. We may use this information to customize our Services based on your preferences.

Non-Personal Information (NPI)

NPI includes the IP address of the device used to connect to the Platform, along with data related to visitor behavior on the Platform. It’s important to note that when you access the Platform or receive emails or other communication from the Company, we, along with our affiliates and agents, use cookies and pixel tags to gather and store information, including your online preferences.

Other Information

The Company may periodically introduce, enhance, or modify Services on the Platform. To provide these Services and enhance your experience, we will use the information you provide. We may also collect other non-specific information such as preferences, interests, and non-personal details shared via the Platform, application forms, email, or other media. For instance, when you email us with questions or provide feedback, we use your email address, name, nature of the question, feedback, etc., to respond and improve the Platform.

Indicative Modes of Collection of Information

  1. Upon Activation of the Device: When you activate any SmartCricket device, you’ll be prompted to download the SmartCricket App or Smart Cricket software and enter personal information, including age, height, weight, and gender. This information helps personalize your experience and improve performance.

  2. When You Create a SmartCricket Account: Creating a Smart crick account requires personal information like email address and date of birth. Your email address isn’t displayed to other users, but we may access your basic information, such as name, profile picture, and friend list, with your permission.

  3. When You Add Information to Your SmartCricket Account: You can enhance your Smart cric experience by adding information like photos, participating in discussion boards, or sending messages to friends. Any data you add is collected and stored in your SmartCricket account.

  4. When You Visit Our Sites: We collect standard data from all site visitors, including log data like browser type, operating system, referring page URL, actions performed, and IP address. This information is used to provide a location-relevant experience, enhance the site, prevent misuse, and ensure proper functionality. We also collect data from cookies.

  5. When You Sync Your Device: When you sync your device using the SmartCricket app or software, data recorded on your device is transferred to our servers. This data is stored and associated with your account.

Usage and Sharing of Information

Smartcric collects Information primarily to provide, maintain, evaluate, and improve the Services and for customer support. We may share Information with our subsidiaries, divisions, affiliates, or third parties in the event of a sale, merger, or acquisition. Information may also be shared with service providers to offer you the Services. Please note that the Company does not trade or sell your PII except as specified in this Privacy Policy or with your explicit consent.

Storage of Information

All information collected concerning the Services and your device(s) may be stored by the Company. Information is also stored on your device(s) and is subject to the security and privacy policies of your device and storage providers. The Company cannot be held responsible for breaches of such security and privacy.

Smart Cricket may continue to store your Information after you cease using the Services or disable your access to the Platform. The Company will not use, share, or disclose your PII with its affiliates, vendors, or third parties after you cease use of the Services or disable your access to the Platform unless required by law.


Cookies are small data files stored on your hard drive or device memory. We use cookies to enhance and customize our Services and improve your Platform experience. You can configure your browser or device settings to stop accepting cookies or prompt you before accepting a cookie from the Company’s Platforms. Non-acceptance of cookies may limit your access to certain Platform features.

Commitment to Security

Smart Cricket Global Limited is committed to protecting your privacy. We have implemented necessary and reasonable measures

Scroll to Top